Because our packages require commitments to venues and vendors, and because once we start planning your big day we’re fully invested, all sales are considered final. However, we understand that life happens. All cancellation or rescheduling requests must be submitted in writing to [email protected].

Rescheduling: You may reschedule your event with at least 30 days’ written notice. We will make every reasonable effort to accommodate your new date, subject to venue and vendor availability. Additional fees may apply for rescheduling.

Cancellations: If you decide to cancel your booking more than 30 days before the scheduled event, you will not receive a cash refund, but we will issue a gift card equal to 50 % of the total amount paid. This gift card can be applied toward a future VowPop booking by you or gifted to someone else. Cancellations made 30 days or fewer before the event are non‑refundable, and no credit or gift card will be issued.

VowPop reserves the right to cancel or reschedule an event due to circumstances beyond our reasonable control (e.g., extreme weather, venue closure or government orders). If this happens, we will make reasonable efforts to reschedule. If rescheduling is not possible, we may issue a credit or refund of amounts paid, less non‑recoverable costs already committed.