💒 VowPop Booking & Cancellation Policy

Because every love story deserves smooth planning and no surprises.

🗓️ Booking Terms

All VowPop experiences are booked and paid in full online at the time of checkout.
Bookings are available up to 90 days in advance and must be made at least 72 hours before your event.
Event start times are locked in when you reserve your slot. Reschedules are permitted (see below).
Each package includes a defined guest limit and timeframe—please review these before booking.
Packages are designed for short, all-in celebrations. If you’d like to extend your time or guest count, upgrades are available!

💳 Payment Policy

Full payment confirms your booking and locks in your date.
All pricing includes venue use, styling, coordination, and the specific inclusions listed in your package.
Add-ons (extra time, guests, mini cake, toast, etc.) must be paid no later than 7 days before your event.
All payments are securely processed online via our booking system.

❌ Cancellation Policy

We get it plans can change. Because our events are all-inclusive, limited in capacity, and require staff preparation, all sales are considered final once booked.

Cancellations within 48 hours of booking: 50% refund (minus processing fees).
Cancellations made more than 48 hours after booking: Non-refundable.
No-shows or late arrivals that exceed your booked time will forfeit the event and payment.
In the rare event VowPop must cancel due to unforeseen circumstances (power outage, weather emergency, etc.), you’ll receive full credit toward a future date or refund.

🔁 Rescheduling Policy

You may reschedule once as long as your request is made at least 7 days before your original event date.
Reschedules within 7 days of the event are not permitted and will be treated as cancellations.
A $150 rescheduling fee applies to cover staffing and calendar adjustments.
Rescheduled events must take place within 90 days of your original booking.
All reschedules are subject to date and time availability.

⏰ Event Timing

Your booked time includes setup, celebration, and cleanup. Please plan accordingly.
Maximum event duration: 2.5 hours total, including any paid extensions.
Events must begin and end on time so our team can prepare for the next celebration.

👥 Guest & Vendor Guidelines

Guest limits are listed with each package (max 40 guests total).
Alcohol service is limited to champagne or sparkling beverages unless otherwise approved.
Outside vendors (photographers, florists, officiants, etc.) must be pre-approved by VowPop staff.
Marriage licenses and identification must be presented before the ceremony begins, if applicable.

💕 By booking your VowPop experience, you agree to these terms.

Our goal is to keep your experience joyful, seamless, and stress-free. These policies protect your date, our team’s time, and the magic of each VowPop celebration.