💒 VowPop Booking & Cancellation Policy

Because every love story deserves smooth planning and no surprises.

We want your VowPop experience to feel easy and joyful from the moment you book. Here is everything you need to know, all in one place.

🗓️ Booking Terms

All VowPop experiences are booked and paid in full online at checkout.
Bookings are available up to 90 days in advance and need to be made at least 72 hours before your event.
Your event start time is locked in the moment you reserve your slot. Need to move it? Reschedules are welcome, and the details are just below.
Each package includes a set guest limit and timeframe, so please take a peek at those before booking.
Our packages are designed for short, all-in celebrations. If you would love a little more time or a few more guests, upgrades are always available.

💳 Payment Policy

Your pricing is all-inclusive. It covers venue use, styling, coordination, and everything listed in your package.
Full payment confirms your booking and locks in your date.
Any add-ons (extra time, guests, mini cake, toast, and so on) are due no later than 7 days before your event.
All payments are processed securely online through our booking system.

🔁 Changes & Cancellations

We know life happens, and we want changes to feel as easy as possible. Here is how rescheduling works, and what to know about cancellations.

🔁 Rescheduling

You are welcome to reschedule once, as long as you let us know at least 7 days before your original event date.
A $100 rescheduling fee applies, which covers the staffing and calendar adjustments on our end.
Rescheduled events take place within 90 days of your original booking, and are subject to date and time availability.
Reschedule requests made within 7 days of your event cannot be accommodated and are treated as cancellations.

❌Cancellations

Because our celebrations are all-inclusive, limited in capacity, and take real preparation from our team, all sales are final once booked. A couple of specifics:

No-shows, or late arrivals that run past your booked time, forfeit the event and payment.
In the rare case VowPop needs to cancel for something outside anyone's control (a power outage, a weather emergency, and the like), you will receive full credit toward a future date, or a refund.

⏰ Event Timing

Your booked time includes setup, celebration, and cleanup, so it helps to plan with that in mind.
Each VowPop experience includes a set amount of event time, which varies by package. Select packages can add extra time for an added fee, subject to availability.
Events begin and end on time so our team can lovingly prepare for the next couple's celebration.

👥 Guest & Vendor Guidelines

Guest capacity depends on your package. The maximum for each is listed in the package details, with select experiences welcoming up to 30 total guests.
Outside alcohol is not permitted. Champagne and sparkling beverage service may be included or added depending on your package, and select experiences (including Mini Reception and Pop-Up) can upgrade to a hosted beer and wine package for an added fee.
Outside vendors (photographers, florists, officiants, and others) are always welcome. We just ask that you let our team know in advance who will be joining you.
Marriage licenses and identification need to be presented before the ceremony begins, where applicable.

💕 By booking your VowPop experience, you agree to these terms.

Our goal is simple: to keep your day joyful, seamless, and stress-free. These policies exist to protect your date, our team's time, and the magic of every VowPop celebration.